Rosy Sands will accept all refund or replacement requests if the products are returned within 30 days of delivery. The product must not have been used, show any signs of wear and tear, and the packaging must not have been damaged. If the packaging is damaged in any way or if the product has been opened / used, you will not be entitled to a refund or replacement.

If you receive a faulty or damaged product, you can return your order within 30 days of purchase for a speedy replacement.

 If either of the above occur, just send us an email at and we will get back to you as soon as possible. Please always include your order confirmation number in the subject line so we can be super speedy when replying!

We are committed to helping you have the best skin possible so if you feel like the product you’ve received is not satisfactory or you feel it is not as advertised, send us an email at and we will work with you to resolve any issues.