Frequently Asked Questions

HOW OFTEN SHOULD I USE MY ROSY SANDS CLAY MASK?

For oily skin to combination skin, we recommend you use it 2 - 3 times a week for the best results. For dry or sensitive skin, use 1-2 times per week. 

HOW DO I USE MY CLAY MASK? 

First wash your face to remove all makeup, dirt and oil. This will allow the mask to work its magic deep within your pores. Apply the mask with the application brush and leave it for 10 minutes or until fully dry. Rinse off with warm water and pat dry with a fresh towel. Remember to apply a hydrating sheet after the mask for silky soft skin. This is extra important as the clay mask can dry your skin out!

DO I HAVE TO USE THE BRUSH OR CAN I USE MY FINGER?

You can use either.
However, using the brush is more hygienic and will help spread the mask evenly with minimum waste. We definitely recommend the soft brush for application.

IS IT NORMAL TO FEEL A TINGLE?

Yes this is completely normal! This is the ingredients working together to remove all impurities and provide you with the silky soft skin you deserve.

I HAVE SENSITIVE SKIN, CAN I STILL USE THIS MASK?

Yes! The Rosy Sands mask doesn’t use any nasty ingredients and is completely suitable for sensitive skin. We do recommend doing a patch test beforehand though, and if you’re worried you can always consult with your GP.

WHAT IF I EXPERIENCED SOME BREAKOUTS AFTER MY FIRST USE?

Don't panic! This is normal.
The clay works to draw impurities and toxins to the surface from deep within the skin which can cause breakouts. If this is occurring in spots where you would usually get pimples or have enlarged pores this is a good thing as it means the treatment is working. Once you move past this initial stage your skin should clear and you won't experience this everytime you use the mask. If you continue to get breakouts outside your normal areas this may not be the right product for you.

CAN I USE THE FACE MASK IF I HAVE ECZEMA? 

Clay masks are very effective but do dry out the skin, which is why we like to provide you all with hydrating sheets. It is important you do a patch test before applying a full mask to ensure that your skin type can handle the clay. Our mask doesn't contain any ingredients that might trigger eczema although everybody is different. We suggest you check with your doctor if you're sensitive to any of the ingredients.

CAN I USE THIS PRODUCT IF I'M PREGNANT?

Our clay mask does not have any ingredients that could harm you or your baby. However, it does contain Vitamin A which some mothers to be aren't comfortable using while pregnant. We advise that you consult your doctor if you have any concerns.

IS IT TRUE ALL SKINCARE PRODUCTS CONTAIN PRESERVATIVES?

Yes that's correct. Preservatives help to prevent the growth of micro-organisms and also work to make sure your products stay in their top condition in different climates and environments. We have worked to keep the preservatives to a minimum though!

DOES THIS PRODUCT TREAT ACNE?

Our products work to naturally and gently draw out all the nasty toxins, pollutants, and oils that are clogging your pores. It will fit into any skincare routine, it will not however cure acne alone.

IS ROSY SANDS VEGAN AND CRUELTY FREE?

Absolutely! Our products are vegan and cruelty free.

DO YOU SHIP WORLDWIDE?

Unfortunately, right now we only ship to Australia, but we're working on setting up worldwide shipping!

HOW LONG WILL SHIPPING TAKE?

We work extra hard to make sure your order is shipped as soon as possible! Once it's sent, our express shipping will only take 1-2 days and regular post will take 3 - 6 days.